Frequently Asked Questions

We prioritize personalized care and don't rely on insurance billing. Insurance is advised for services beyond our scope, and we're happy to explore options during a Meet & Greet. Direct primary care practices can seamlessly complement various health plans, improving overall patient care.

Yes. We generally recommend that patients maintain health insurance because direct primary care is designed to complement—not replace—insurance coverage.Your Bridge Family Health membership provides convenient access to primary care, but health insurance can help cover services such as emergency care, hospitalization, surgeries, specialist visits, and advanced imaging.Many of our members choose to pair direct primary care with a high-deductible health plan because they appreciate having personalized primary care while still protecting themselves from unexpected major medical expenses.If you're unsure what combination makes the most sense for your situation, we're happy to discuss your options during a complimentary Meet & Greet.

As of January 1, 2026, federal law allows HSA funds to be used for DPC membership fees like ours, as long as the membership meets IRS requirements (fee caps and no major-medical benefits bundled in) — ours does. FSA rules are still less clear-cut and vary by plan. Because reimbursement is ultimately administered by your individual plan, we recommend confirming your specific eligibility with your HSA or FSA administrator or a tax advisor before using those funds.

Yes, patients who have Medicare can become members of Bridge Family Health. However, Bridge does not bill Medicare for the primary care services included in your membership.Instead, members pay a monthly fee directly to Bridge Family Health for their primary care. Medicare patients enter into a private agreement with their Bridge physician acknowledging that Medicare will not be billed or reimburse them for those services.You can continue to use your Medicare coverage for eligible care outside of Bridge, such as hospital care, specialists, imaging, and prescriptions, according to your individual coverage.Have questions about how Medicare works with a Bridge membership? Schedule a complimentary Meet & Greet and we'll be happy to talk through it with you.

Yes, patients who have Medicaid can become members of Bridge Family Health. However, we do not bill Medicaid for your membership or primary care services.Instead, Bridge operates through a monthly membership that covers the primary care services included in your membership. You can continue to use your Medicaid coverage for eligible services outside of Bridge, such as medications, specialist care, hospital care, imaging, and other covered services.Have questions about how your coverage would work alongside a Bridge membership? Schedule a complimentary Meet & Greet and we’ll be happy to talk through it with you.